Receptionist vs. Concierge vs. SeniorVu Contact Center

Difference Between Concierge and Front Desk Staff When people take that first step toward placing a loved one in a senior care facility or retirement community, it’s not something they take lightly. People often consider the different levels of quality…

SeniorVu Adds New Leadership – Julie Kerr

SeniorVu Adds New Leadership– Julie Kerr Joins as Sr. Director, Contact Center Services Former U.S. Bank Operations Mgr to Head SeniorVu’s Contact Center Kansas City, Missouri:  SeniorVu, an industry-leading company renowned for helping clients with lead generation and marketing automation for…

Wake up from your 3rd party nightmare

Katie is a senior living community executive director (not in real life but for the sake of this common example.)  Katie’s been in senior living long enough to be fed up the 3rd party lead “providers.” In Katie’s world of…

10 Trends to Up Your Digital Marketing Game

It was probably the day after the World Wide Web became a real thing that a smart marketing guru said “hey, as more users jump on let’s use this thing to market our business!”  Hard to believe but traditional internet…

10 SEO Tips to Optimize Your Content for Greater Success

In this SeniorVu exclusive, Stephan Miller (Kansas City-based software engineer and author) shares 10 insightful tips to optimize your content for broader reach and greater success. So sit down and strap in for some ultra-rich recommendations for boosting the effectiveness…

Happy Holidays

Answering inquiries for your community is what our Family Advocate Managers (FAM team) love doing, even on most holidays. Thanksgiving and Christmas Day are the only two days we close up shop. We believe all of our team members deserve time with their families. By the next morning, FAM is right back at it to follow up on any inquiries that may have come in the day before.

What about all those other holidays? Rest assured SeniorVu has your time zone covered from 9:00 a.m. to 4:00 p.m. on each of the following holidays:

Black Friday
Christmas Eve
New Year’s Eve & Day
Martin Luther King Day
President’s Day

Memorial Day
Independence Day
Labor Day
Veteran’s Day

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