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The Bureau of Labor Statistics reports that staffing challenges are real and not likely to improve anytime soon. 

• 40% of new hires leave within the first year
• Approximately 1.1M job openings in healthcare sector 

What is your senior living company doing to keep the caregiver and healthcare positions filled with the very best applicants?  This Case Study on filling the staffing gap was marked over a six month period with a senior living company of 60+ communities.  They took a risk on the solution and it paid off.  

CASE STUDY:
FILL OPEN POSITIONS WITH APPLICANT MANAGEMENT PLATFORM

The Bureau of Labor Statistics reports that staffing challenges are real and not likely to improve anytime soon. 

• 40% of new hires leave within the first year
• Approximately 1.1M job openings in healthcare sector 

What is your senior living company doing to keep the caregiver and healthcare positions filled with the very best applicants?  This Case Study on filling the staffing gap was marked over a six month period with a senior living company of 60+ communities.  They took a risk on the solution and it paid off.  

What Makes Bickford Senior Living Different?

Bickford Senior Living does an outstanding job of providing genuinely empathetic and loving care to senior residents. The Bickford Senior Living  commitment to do “whatever it takes” to serve their aging residents is the community’s manifesto. They believe that caregiving is a higher calling because “we are made to love, to connect, to extend ourselves in service to others.” It takes an exceptional applicant to fit the community culture, standards, and criteria to become an employee, or what Bickford Senior Living calls a Bickford Family Member. Competing for top applicants is challenging in this current labor market, particularly if you can’t get to the candidate as fast as you might want to.

According to the Bureau of Labor Statistics this SeniorVu Contact Center challenge is likely to continue.

• 40% of new hires leave within the first year

• Approximately 1.1M job openings in healthcare sector

Business Problem

Ensuring connectivity with ALL applicants regardless of time of day using speed to lead best practices.

Operational Hurdle:

To efficiently reach ALL applicant inquiries within 10 minutes, prequalifying them and immediately scheduling an interview.

Solution:

SeniorVu Contact Center

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Happy Holidays

Answering inquiries for your community is what our Family Advocate Managers (FAM team) love doing, even on most holidays. Thanksgiving and Christmas Day are the only two days we close up shop. We believe all of our team members deserve time with their families. By the next morning, FAM is right back at it to follow up on any inquiries that may have come in the day before.

What about all those other holidays? Rest assured SeniorVu has your time zone covered from 9:00 a.m. to 4:00 p.m. on each of the following holidays:

Black Friday
Christmas Eve
New Year’s Eve & Day
Martin Luther King Day
President’s Day

Memorial Day
Juneteenth
Independence Day
Labor Day
Veteran’s Day

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