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Episode 12 – 24/7 Crisis Phone Support and Quarantine Creativity

The Coronavirus has everyone quarantined in their homes – whether it is inside a senior living community or in your own neighborhood.  In this episode of Off Your Rocker: A SeniorVu Podcast hosts Billy Daniels and Valissa Smith discuss what some of their client communities have been doing to communicate with families about protocol, entertain their residents who are quarantined from one another and maintain a little sanity during these unprecedented times.  Billy shares how the Google Tour Builder can help senior living communities produced virtual tours for prospects interested in their community.  The internet and online capabilities have never been more important for the senior living industry, including SeniorVu’s 24/7 Crisis Phone Support to help relieve some of the stress on caregivers working the front-lines. We are here to help them stay focused on the most vulnerable – precious seniors.

Happy Holidays

Answering inquiries for your community is what our Family Advocate Managers (FAM team) love doing, even on most holidays. Thanksgiving and Christmas Day are the only two days we close up shop. We believe all of our team members deserve time with their families. By the next morning, FAM is right back at it to follow up on any inquiries that may have come in the day before.

What about all those other holidays? Rest assured SeniorVu has your time zone covered from 9:00 a.m. to 4:00 p.m. on each of the following holidays:

Black Friday
Christmas Eve
New Year’s Eve & Day
Martin Luther King Day
President’s Day

Memorial Day
Juneteenth
Independence Day
Labor Day
Veteran’s Day

Stay Informed!

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