SeniorVu’s US-based contact center is an extension of your sales team that connects your community to 100 percent of qualified leads.
SeniorVu’s contact center is made up of Family Advocate Mentors, or the FAM team. FAM agents are caring professionals who are educated in the healthcare industry, emotionally intelligent, and trained in senior specific knowledge.
FAM is an extension of your sales team, answering every single inquiry as if they’re a member of your community.
Answering inquiries for your community is what our Family Advocate Managers (FAM team) love doing, even on most holidays. Thanksgiving and Christmas Day are the only two days we close up shop. We believe all of our team members deserve time with their families. By the next morning, FAM is right back at it to follow up on any inquiries that may have come in the day before.
What about all those other holidays? Rest assured SeniorVu has your time zone covered from 9:00 a.m. to 4:00 p.m. on each of the following holidays:
New Year’s Eve & Day
Martin Luther King Day
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