Contact Center for Senior Living
SeniorVu’s US-based contact center is an extension of your sales team that connects your community to 100 percent of qualified leads.
A Contact Center You Can Trust
SeniorVu’s contact center is made up of Family Advocate Mentors, or the FAM team. FAM agents are caring professionals who are educated in the healthcare industry, emotionally intelligent, and trained in senior specific knowledge.
FAM is an extension of your sales team, answering every single inquiry as if they’re a member of your community.
"The best part of utilizing SeniorVu’s contact center is the
Family Advocate Mentor team."
The best part of utilizing SeniorVu’s contact center is the Family Advocate Mentor team. They really listen to our needs and are always responsive to change. I can tell they strive to know our community, brand, and have excellent customer service.
Sarah Schoonover, Marketing Director at Avalon Memory Care
Features Within the Platform
Speed to Lead technology
Connect with qualified prospects in less than ten minutes.
Lead and applicant qualifying
Prospects are qualified based on your communities criteria.
Tours Scheduled
Tours with pre-qualified prospects are scheduled for you.
Lead and applicant follow up
Connect with 100 percent of qualified leads and applicants.
Call recordings and transcripts
Instantly access recorded calls and detailed notes from a prospect.
Integration to your CRM
Tours are scheduled for you directly within your CRM.
