Denise Manifold, VP of Sales for Brightview Senior Living
SeniorVu’s contact center is made up of Family Advocate Mentors, or the FAM team. The FAM team are caring professionals who are educated in the healthcare industry, emotionally intelligent, and trained in senior specific knowledge.
FAM is an extension of your sales team, answering every single inquiry as if they’re a member of your community.
No matter the source, optimize the leads within your sales funnel. Always know how many calls are converting to tours.
Be part of the conversation. Instantly access recorded calls and detailed notes from a prospect.
Tours are scheduled for you directly within your CRM. We'll pre-qualify candidates based on your
community needs.
Fast & Easy Onboarding Designed to Make an Immediate Impact
Answering inquiries for your community is what our Family Advocate Managers (FAM team) love doing, even on most holidays. Thanksgiving and Christmas Day are the only two days we close up shop. We believe all of our team members deserve time with their families. By the next morning, FAM is right back at it to follow up on any inquiries that may have come in the day before.
What about all those other holidays? Rest assured SeniorVu has your time zone covered from 9:00 a.m. to 4:00 p.m. on each of the following holidays:
Black Friday
Christmas Eve
New Year’s Eve & Day
Martin Luther King Day
President’s Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Veteran’s Day
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