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SeniorVu Be Like Katie

Katie is a senior living community executive director with a very typical senior living community challenge.  For years, she has been forced to rely on 3rd party lead aggregators to generate new prospects for their community. She doesn’t like the fact that those aggregators use her community’s brand to attract future residents, stealing top shelf space on page one of the search engines, then sharing Katie’s community’s leads with other nearby communities.  Not only does this cost her community an exorbitant amount of money, but the poor experience families receive when those 3rd party aggregators tell everyone a family is looking for care, hurts her community’s brand reputation.  It was just too confusing for families in crisis when they had 4 or 5 different places calling them up.

Katie is a senior living community executive director with a very typical senior living community challenge.  For years, she has been forced to rely on 3rd party lead aggregators to generate new prospects for their community. She doesn’t like the fact that those aggregators use her community’s brand to attract future residents, stealing top shelf space on page one of the search engines, then sharing Katie’s community’s leads with other nearby communities.  Not only does this cost her community an exorbitant amount of money, but the poor experience families receive when those 3rd party aggregators tell everyone a family is looking for care, hurts her community’s brand reputation.  It was just too confusing for families in crisis when they had 4 or 5 different places calling them up.

When Katie learned SeniorVu’s method of attracting and managing her prospects was less costly and more family friendly, she partnered with SeniorVu.  This new solution not only helped her maintain awareness of her community’s brand on the web, (often out competing those 3rd party aggregators) but it provided her with the sales support she needs to manage the inquiries from future residents.   SeniorVu’s team of Family Advocate Managers qualifies Katie’s leads and even schedules the tours for her, leaving Katie and her sales and marketing team with more time to prepare for and conduct all the tours.  With less stress to be sifting through emails and voicemails, her team was now available to help with other community needs and even provide time to enjoy many of the community’s special activities.  All of SeniorVu’s leads are exclusive for Katie’s community.

SeniorVu’s database of 82-million seniors and adult children provides a pool of potential prospects for marketing Katie’s community, too.  Marketing is done through direct mail, email marketing automation, Google ads and text messaging. And so Katie can determine which method and message works best, SeniorVu tracks the results of each one so Katie can spend her marketing dollars wisely.  Enjoy this short video to hear from Katie just how much she loves SeniorVu.

Happy Holidays

Answering inquiries for your community is what our Family Advocate Managers (FAM team) love doing, even on most holidays. Thanksgiving and Christmas Day are the only two days we close up shop. We believe all of our team members deserve time with their families. By the next morning, FAM is right back at it to follow up on any inquiries that may have come in the day before.

What about all those other holidays? Rest assured SeniorVu has your time zone covered from 9:00 a.m. to 4:00 p.m. on each of the following holidays:

Black Friday
Christmas Eve
New Year’s Eve & Day
Martin Luther King Day
President’s Day

Memorial Day
Juneteenth
Independence Day
Labor Day
Veteran’s Day

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