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SeniorVu’s Contact Center Celebrates a Record Number of Tours Scheduled on Sunday

SeniorVu’s Contact Center hit a record number of tours scheduled on Sunday – making up 13.52% of total tours for the week.  

Several of SeniorVu’s clients saw a boost in weekend inquiries this Sunday, with tours being scheduled by our agents across multiple locations and communities.  

If you don’t have coverage after hours or on the weekends, it’s worth asking- how much are your missed calls costing your community? If you’re curious, you can calculate your community’s cost per missed call here.  

Here’s an example of what Sunday’s results look like for one of our clients:  

This particular community has a deposit of $5,000 for the first month’s rent. SeniorVu’s contact center scheduled 12 tours for them on Sunday. Let’s say only three of those twelve tours convert to a move-in. That’s $15k of revenue that they would have missed – just by not using a Contact Center for their afterhours and weekend coverage.  

We get it, no one can do a better job at a first impression than you can. But what if you had a dedicated team of US based agents who act on behalf of your brand, trained in a proven method to get more tours for your community? 

SeniorVu clients have college-educated agents working as an extension of their sales team on afterhours and weekends. Your team works hard and deserves to rest after hours and on the weekends.  

We know the biggest reason someone decides to go with your community is because of the connection they feel with you on the tours. Let us do the legwork so you can be in the moment that truly matters.  

Getting started is easy. Start a conversation to see our Contact Center services in action.

Happy Holidays

Answering inquiries for your community is what our Family Advocate Managers (FAM team) love doing, even on most holidays. Thanksgiving and Christmas Day are the only two days we close up shop. We believe all of our team members deserve time with their families. By the next morning, FAM is right back at it to follow up on any inquiries that may have come in the day before.

What about all those other holidays? Rest assured SeniorVu has your time zone covered from 9:00 a.m. to 4:00 p.m. on each of the following holidays:

Black Friday
Christmas Eve
New Year’s Eve & Day
Martin Luther King Day
President’s Day

Memorial Day
Juneteenth
Independence Day
Labor Day
Veteran’s Day

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