Employees leaving your community are costly, plain and simple. On average it costs a company 6 to 9 months of an employee's salary to replace them, according to The Society for Human Resource Management (SHRM). Where are we currently in…
A new study in Forbes found that “the average company loses 20-40% of its customers every year.” Many losses can be greatly avoided just by listening to our customers. The leads are knocking on doors. The question is, are we…
According to Forbes, businesses that integrate Reputation Experience Management (RXM) are winning in the marketplace. “Outside-in businesses recognize that digital marketing and customer success are really two sides of the same customer journey coin.” These organizations are “laser-focused on the…
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Answering inquiries for your community is what our Family Advocate Managers (FAM team) love doing, even on most holidays. Thanksgiving and Christmas Day are the only two days we close up shop. We believe all of our team members deserve time with their families. By the next morning, FAM is right back at it to follow up on any inquiries that may have come in the day before.
What about all those other holidays? Rest assured SeniorVu has your time zone covered from 9:00 a.m. to 4:00 p.m. on each of the following holidays:
New Year’s Eve & Day
Martin Luther King Day
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