Customer service in Senior Living is typically talked about with a list of amenities, activities and floor plans. Benjamin Surmi, who holds an M.S. in Gerontology, thinks of customer service on a very different level at his company’s communities. Benjamin…
In this state of social isolation in the world and especially in the world of senior living communities, the team at LifeLoop looks like the smartest bunch of people in the room. One of the biggest obstacles that communities have…
In the middle of a Coronavirus pandemic, an email alert about a scheduled tour for your community with an exclusive, qualified lead might feel as good as reaching in the pocket of a pair of shorts you haven’t worn since last…
Fara Gold McLaughlin is a well-known and well-respected senior living consultant. As Founder and CEO of GoldMark Seniors she provides senior living communities specialty consulting services for strategic marketing, pricing, competitor analysis, brand management, strategic sales objectives, sales coaching, training…
As Senior Living communities face the most challenging health crisis they have ever been through their number one priority is to keep their vulnerable senior residents healthy. Then, they must keep their staff well, safe from the Coronavirus and coming…
5 Key Social Media Strategies You Should Focus on Post COVID-19 Our guest presenter for this Hump Day Webinar is Zena Weist. Zena is a Marketing Innovator and Business Strategist. She has 20 years of experience working with Fortune 500…
To our friends on the front lines caring for seniors, we have never been more honored to serve you at SeniorVu than we are right now. We know it has to be exceptionally stressful at this time as you work…
Chances are there are three big questions that keep you up at night: “Are we doing everything possible to keep residents away from COVID-19?” “What will business be like on the other side of the stay-at-home order?” “Can we…
Part 1: Inbound Inquiries Here’s a little something that’s similar between your business and our business: we both position ourselves as helping your residents (and future residents) live their best lives. For you, that means being a community that’s a…
There is no rest for the weary, right? In the midst of a Coronavirus pandemic sales and marketing teams can’t stop. It doesn’t take a genius to predict occupancy and staffing gaps created from COVID-19. While you’re doing everything possible…
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