SeniorVu’s Contact Center hit a record number of tours scheduled on Sunday – making up 13.52% of total tours for the week. Several of SeniorVu’s clients saw a boost in weekend inquiries this Sunday, with tours being scheduled by our…

We know your lives are hectic which is why we have written an article you are welcomed to post on your website or social media! The topic is about helping seniors prevent from getting scammed by fraudsters – something that…

How many of your leads do you lose because of a lack of follow up? How many job candidates move on because they don’t get quick follow ups from your community? Whether it’s with your leads or your applicants, a…

SEO.co states, “There’s really no cap to how many readers your blog could attract on a daily basis, as long as you provide unique, interesting, useful, timely, and relevant content.” And it couldn’t be truer. A good blog will inform,…

With a growing number of seniors looking for safe and comfortable communities to live, 100% occupancy would seem easily attainable, right? On the contrary, many factors play a part in determining the ultimate place an individual decides to reside. A…

NIC’s Executive Survey released the latest data with a focus on staffing- arguably senior living’s biggest problem. Lana Peck, Senior Principal, NIC said, “Just over one-quarter of respondents noted that the severity of their staffing shortages across their organizations was…

What do families really want to know when they call in asking about a community? Our Contact Center is asked thousands of questions every week, but which question stands out amongst the rest. Drumroll please… our top question is…  How…

Every day at a senior living community team comes to work with a full schedule and its own share of new challenges. While accurately tracking call volume and lead volume is definitely good strategy, it can be unrealistic for busy…

Mary Lucas is a nationally recognized speaker and executive coach. Her expertise derives from personal experience moving up the corporate ladder in the staffing industry to reach and teach at a C-level executive position. She believes in hard work, creating…

The average American spends at least 5-hours on email every day, according to a study by Adobe, and that was BEFORE the pandemic. A survey by Upwork found that almost a quarter of the workforce still works from home (WFH).…