Staffing is an ongoing issue in senior living and senior care. Most communities experience a 50% staff turnover each year. In-home services and senior living communities are often looking for new team members…everyone from nurses, certified nursing assistants to office staff and dining crew. Many communities often don’t have the resources to connect with top applicants fast enough. In this episode of Off Your Rocker: A SeniorVu Podcast, Jeff Davidson, SeniorVu’s Vice President of Platform Services takes us through the applicant management system and shares the results of a case study that we believe is very compelling, but we’ll let you decide for yourself!
This first started with one client community as a pilot program in 2019. It gave SeniorVu’s team time and experience to work through the specific needs and requests of our client, take it for a 5-month test drive and then look back at the analytics to view the results and improve the numbers. What happened next was interesting. Jeff says with SeniorVu’s typical speed to lead results, it didn’t take long before it was discovered that the speed-to-applicant approach was so effective that it actually caused another serious problem for the community – too many qualified applicants lining up for interviews!
With the community’s criteria, team members were then trained by the community’s Human Resource specialists to handle the initial round of interviews, to get some of the tough questions out of the way. When applicants passed that round they were then sent to the community for next steps. This freed up precious time the community’s executive team needs on a daily basis. Quickly SeniorVu and the client found a highly effective rhythm, and in this podcast, Jeff reveals the numbers and shares the compelling data which we believe will knock your socks off!