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Look What Just Popped Up on Your Calendar!

In the middle of a Coronavirus pandemic, an email alert about a scheduled tour for your community with an exclusive, qualified lead might feel as good as reaching in the pocket of a pair of shorts you haven’t worn since last summer only to discover a 20-dollar bill. The next best thing for busy caregivers right now might be to make that alert magically appear on their calendar! Wait. What? There is a genie in the bottle!

SeniorVu asked its client community sales and marketing teams across the country – “what are some of your biggest headaches?”.  SeniorVu wanted to know what are those things that distract them from doing their truly important work – giving time and attention to residents, qualified leads and families ready to move-in?

Add your seniorVu Tour Alert to your calendar

In the middle of a Coronavirus pandemic, an email alert about a scheduled tour for your community with an exclusive, qualified lead might feel as good as reaching in the pocket of a pair of shorts you haven’t worn since last summer only to discover a 20-dollar bill. The next best thing for busy caregivers right now might be to make that alert magically appear on their calendar! Wait. What? There is a genie in the bottle!

SeniorVu asked its client community sales and marketing teams across the country – “what are some of your biggest headaches?”.  SeniorVu wanted to know what are those things that distract them from doing their truly important work – giving time and attention to residents, qualified leads and families ready to move-in? They said, “Find as many leads as possible. Connect with them and determine if they truly are qualified to join our community.  Gather as much information about them as possible, then schedule a tour, AND send me a Tour Alert.” So, that’s what SeniorVu did, and communities liked it! 

SeniorVu recently went back to community sales and marketing teams to learn about other wishes on their wish list.  “In every Tour Alert you send me, include a calendar invitation so all I have to do is open the attached invite, quickly check my calendar to make sure the date and time will work, then hit the save button. Bada boom!  It’s on my calendar!”  That’s what SeniorVu engineering wizards whipped up next, and this time they were mind-readers.

With all the hats you wear at your community, and so little time to just sit at your desk, SeniorVu made the Tour Alert Calendar Invite even more useful.  Not only does it include the date and time of the potential new resident’s visit, but right in that scheduled tour on your calendar is a whole bunch of other details from their conversation with SeniorVu.  It shows contact information, referral source, budget, care needs and more. How easy for the sales and marketing team when all they have to do is open up their calendar each morning, scan the scheduled tours for the day, read through the history right there on their calendar before they “wow” a new family and watch them move-in. 

Happy Holidays

Answering inquiries for your community is what our Family Advocate Managers (FAM team) love doing, even on most holidays. Thanksgiving and Christmas Day are the only two days we close up shop. We believe all of our team members deserve time with their families. By the next morning, FAM is right back at it to follow up on any inquiries that may have come in the day before.

What about all those other holidays? Rest assured SeniorVu has your time zone covered from 9:00 a.m. to 4:00 p.m. on each of the following holidays:

Black Friday
Christmas Eve
New Year’s Eve & Day
Martin Luther King Day
President’s Day

Memorial Day
Juneteenth
Independence Day
Labor Day
Veteran’s Day

Stay Informed!

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